FAQs
Frequently asked questions
We offer self-guided, guided, and full supported multi-day bike tours and Hiking experiences in Tuscany and surrounding regions. Tailored options are also available upon request.
You’ll receive detailed GPS routes, accommodation info, and remote support. Follow the route at your own pace, with full independence but peace of mind.
Tours come with an experienced guide, and on-road assistance, ideal for those preferring a more immersive group experience.
Our tours range from easy to moderate and are suitable for a wide range of fitness levels. You don’t need to be an athlete, whether you’re a beginner or a more experienced cyclist or hiker, we have options tailored to your ability and pace. E-bike rentals are also available for extra comfort on selected routes. Not sure which adventure suits you best? Check out our Activity Levels to find your perfect fit.
Friends, couples, families, and solo travelers, all are welcome. Our focus is on active, cultural, and relaxing slow‑travel experiences, not extreme adventure.
Website and materials are currently in English; tours are delivered in English. Italian resources are available on request.
Our tours, both Self-Guided and Full Supported, are ideal for solo travelers.If you choose a Self-Guided experience, you’ll enjoy the freedom of independent travel with the reassurance of our reliable remote support whenever you need it.
Prefer a Full Supported tour? You’ll join a welcoming group of like-minded travelers and be accompanied by expert local guides ready to assist you throughout the journey. Whether you’re riding, hiking, or sharing a meal, you’ll always find connection and shared moments.Traveling solo doesn’t mean being alone, it means choosing your own pace while being part of something meaningful.
In addition to the overview on each tour page, you can download a detailed brochure directly from the tour section for more in-depth information on terrain, itinerary, accommodations, and more.
Still have questions? Our travel consultants are always available by phone or email to help you plan the perfect experience.
We recommend booking your tour at least two months in advance. This allows us to secure the best accommodations, organize any equipment rentals when needed (like bikes or e-bikes), and ensure full availability of support services, especially during high season.
While we do our best to accommodate last-minute requests, planning ahead ensures a smoother, more enjoyable journey.
We offer high-quality touring bikes, gravel bikes, and e-bikes, depending on the tour itinerary and terrain. All bikes are selected to ensure comfort, performance, and reliability across a variety of landscapes.
Yes, you’re welcome to use your own bike. It must be in excellent mechanical condition and suitable for the route you’ve chosen. For safety and logistical reasons, we kindly ask you to contact us in advance to confirm whether we can accommodate the transport and storage of your bike before completing your booking.
Absolutely. Most of our tours offer e-bike options, which are perfect for managing hills or extending your range. They’re ideal for riders of different fitness levels or for those who simply want to enjoy the ride with a little extra support.
Explore the dedicated page to bikes and gears.
Yes. Before your tour, we’ll request your sizing details (height, inseam, etc.) to prepare your bike. Upon arrival, we’ll make final adjustments to ensure an optimal and comfortable fit for your multi-day ride.
Definitely. If you prefer to ride with your own pedals (e.g., SPD, Look, flat), saddle, or helmet, just let us know when booking. We’ll have your bike ready to accommodate your personal gear upon arrival.
Yes, you’re welcome to use your own GPS device. Most of our bikes are compatible with GPS mounts. If you'd like to have a mount installed, please let us know in advance, mounts are available upon request for an additional fee. We’ll make sure it’s properly set up so you're ready to navigate with confidence.
Trips can be booked exclusively by contacting our team directly. We’re happy to assist you via email or phone and will guide you through every step of the booking process.
All prices are listed in EUR (Euros). If you are paying in a different currency, please note that exchange rates may vary depending on your payment provider.
While not mandatory, travel insurance is strongly recommended. It helps protect you in case of unexpected events like cancellations, delays, or medical emergencies. If you don’t already have coverage, we’re happy to suggest a trusted insurance partner affiliated with Living Roads.
Double occupancy means the listed price is based on two people sharing a room. If you’re traveling alone and prefer not to share, a single supplement fee will apply.
Yes, we’re here to help! We can assist you with flights, extra nights before or after the trip and any additional travel needs you may have.
In most cases, yes. Transfer details will be clearly stated when you book your trip. If included, a representative will meet you at the airport/train station upon arrival.
We understand that plans may change. Our policies on cancellations and modifications depend on the specific trip you’ve booked. Please visit our Terms and Conditions page or contact us for further information.